Category: Psychology

Easy Class Participation Tracking, Grading, Rubric Generation, and More with Excel

/Psychology, Teaching Tips, Technology

One of my classes this semester requires me to track how often students speak in class, and evaluate each comment. I also have students leading discussion, and I need to be able to generate completed rubrics easily for them so they get my feedback.

I’ve found that I can keep track of all of this in an Excel Spreadsheet on my iPad Pro, and that I can also use Excel to generate individual rubrics and a class wide participation report.

Here’s an example workbook that you can download and modify, and some screenshots that explain how it works.

The Participation Tracker screen – as students participate, I type in their names in the Person column (Excel remembers names after awhile, so I only have to type the first few letters), and I make their rating in the Score column. I can also put any comments in that I might need later.
A pivot table that summarizes the participations in class, gives me the average score and standard deviation.
When a student is presenting, I make my rubric ratings in this spreadsheet page. I can make comments after each rating area, and also know which presentations are coming up next or refer back. I also have a last column that’s “private” to me – it doesn’t show up on the rubric, but is a great place to make notes about something a student said that I might want to put on a quiz or exam.
The Rubric Report sheet – I simply change the number in the upper right to the row number I’d like to create a report for, and it populates the information into the Rubric. I can then take a screenshot of the rubric, and upload it to my LMS (Canvas) as a comment.

Hopefully you find the spreadsheet useful – I know I have in just the 2 weeks I’ve been using it. It’s saved me a lot of administrative work, enabling me to do more “fun” pedagogical stuff in class!

Entry and Exit Tickets in Google Forms / Sheets – Flexible and Fun

/Psychology, Teaching Tips, Technology

Last week I attended a workshop on Differential Education, and realized that I’m already doing something very “differential-ly” – starting this semester in my General Psychology class. Students do a five minute entry ticket each day upon coming into class, and a five minute exit ticket on the way out. Combined, these two tickets count for 50% of their overall course grade, and I grade them not only for participation, but also accuracy. Initially I began creating them using Socrative, however I found it to be a bit buggy for my tastes, and switched to Google Forms.

Here’s what I do each day:

  • Get to class about 5 minutes early.
  • Put question on screen and freeze screen. The question slide is always the same, giving a question and URL to go to the “Entry Ticket” form. I use a URL Shortening service so that it’s easy to type in, and I also provide a QR code.
  • Open up the Entry spreadsheet (which I have bookmarked) and watch the results come in. The students see a form that looks like this, whereas I get a spreadsheet view:
  • I then update Slide 2 (the ‘parking lot’) in my powerpoint slide deck as things catch my eye. I try to include everything they put “Yes” on and a few things that I find interesting in the other entries.
  • At the start of class time, I let students know they have 4-5 minutes to complete their entry ticket. Some questions are harder than others, and sometimes students take longer to complete if they have a lot they want to tap out.
  • About 5 minutes after the start of class time, I let students know that we’re getting started. I typically don’t go over the answer to the question immediately, in case people are finishing up.
  • Go through slides/activity/etc… for the day.
  • About 5 minutes until the end of class, put up the last slide in the powerpoint deck. It also has the URL and QR code for a different form (the green form below).
  • While they’re working on that, I open up the Exit spreadsheet link (bookmarked on the Instructor PC), and watch the results come in. The students see a form that looks like this:
  • I tell students that I’ll let them know when it’s time to leave, so that the rustling of backpacks and bags isn’t distracting. (“Trust me guys, I’ll let you know when it’s 10:50”)
  • Around 1 minute left, I usually make some comment about the exit tickets to the class (maybe an observation or a joke), or in some cases I’ll go up to certain students and answer their question or concern (e.g., “Hey AJ – you’re right, it is!”) 
  • After class I sort both spreadsheets, enter the grades into Canvas, enter attendance based off of who responded, and then hide the rows of the spreadsheet so that next time everything is clear. This takes about 10 minutes. Since I’m staying with the same forms and spreadsheets, I can always ‘unhide’ all of the rows if I want historical data, and then re-hide them later.

I’ve found this to work really well this semester. Students are (mostly) reading and engaged. And in the end, it was much easier to set up using Google Forms / Sheets than through Socrative or any other ‘education’ product.

ProfLife – Being Productive Out of the Office

/Personal, Psychology, Teaching Tips, Technology

One of the great things about being a professor is that we’re essentially trained to be project managers – people who are specialists in a given topic area but also trained through graduate school to be self-sufficient. It surprises many to learn that when I’m assigned a course to teach, I receive very few ‘mandated’ guidelines. Yes, periodically we have required sections in our syllabi on university policies, or perhaps my curriculum committee (of which I’m a member) requires certain courses to use the same book or have a common assignment. But otherwise, no one tells me what content I must teach, what assignments I must give, or how to evaluate my student’s work. The same is true in the realm of scholarship and service – I am expected to select my own projects, manage them to completion, and provide service to my institution and discipline. When it comes to my formal workday, I’m expected to be in the classroom to teach when assigned, to be available for 10 office hours a week, and to be available for meetings as needed. Beyond that, there is no 8-5 expectation on professors – we’re asked to fit our lives around specific class times, not a traditional workday (Which is also why, at my institution, we don’t get personal leave).

However this level of freedom can be challenging for some. Recently one of my colleagues posted on Twitter a request:

As someone who has worked from home a lot in my past (I lived 50 minutes away from my undergrad institution, 120 minutes away from my graduate institution, and a 2 hour commute away from my postdoc), I’ve picked up a few tips I’m happy to share.

1. Have The Essentials At Home

My Home Office Setup, an Apple 27” Cinema Display connected to a 2015 MacBook Pro, with full size keyboard, external trackpad. Wireless headphones and desk fan off to the right.

It is extremely important to have everything you need in your home workspace. In 2010 I bought a 27” Apple Cinema Display for work, and while pricey ($999) I fell in love with it at work. So when I had enough money, I bought a second one for my home office. There is absolutely no way I’d be able to do as much work at home if I didn’t have a large monitor on par with what I have at my office. The portability of a laptop, in my case a 2015 MacBook Pro, is key for a mobile professional – but you need to have a good place to park it at home where you can enjoy larger full-sized screens and peripherals. Also included in the setup is a full keyboard with number pad (essential for entering data), and an external trackpad so I don’t have to reach forward to touch the one on my Mac. Finally I have a set of wireless headphones (Beats Solo 3’s) that I can use to block out the world if need be.

However physical setup is only one part of the essentials – you also need to be able work on anything you need, anywhere you are. To do this, I leverage cloud storage extensively (OneDrive is my preferred storage provider these days, I purchase a home version of Office 365, which provides MS Office + 1 TB of space), as well as iCloud storage. I also install TeamViewer (Free for personal use) on my computer on campus so that I can securely connect up to it remotely in case I do happen to leave a file there. I also never use USB drives if I can avoid them – it’s horrible to have just 1 version of a file, and even worse if you lose the USB drive that the file is stored on, or if the USB drive fails!

2. Have a working To-Do Setup, With Start Dates

One thing I realized years ago was that I needed a To-Do list, and more importantly, I needed one that didn’t show me things I couldn’t do just yet. Having dozens of tasks ahead can be daunting, but it’s even worse when you see things that there is no way you can complete – perhaps you’re waiting on someone else, or they’ve told you “We’ll make a decision on that 3 months from now”. Leave the to-do on the list, and you feel like you’re not accomplishing anything. Take it off, and you never remember to put it back.

So years ago I started setting “start” dates on all of my tasks, so that I wouldn’t see them on my list until the first day I could do them. This helps me focus much more on what I need to do, versus what I will do down the line. It also means that I don’t fear putting a task on my list for the far future. I’ve actually had people remark to me “Wow, I can’t believe you remembered that” – it wasn’t memory, it was the item I put on my to-do list a year ago!

3. Be Mobile

I didn’t have an office for the first half of my professional life. I lived completely out of a bag, setting up shop at coffee shops, fast food restaurants, libraries, and in my car. As a former Windows Mobile MVP, I learned a number of tricks for staying productive while away from a dedicated workspace. They include…

  • Having a dedicated set of mobile tools – power cables, chargers, mobile mouse, anything I could possibly need. I don’t take all of them everywhere everyday, but I do keep them in a special case at home, so I can easily pull out what I need for that day. Also makes traveling a breeze – everything is in one place, and I don’t have to tear apart my home every time I pack – my bedside charger stays where it is, for example.
  • Exploring all possible productivity applications to see if they’re worthwhile. Some are, some aren’t. For example, recently I’ve been using Siri Shortcuts on my iPhone and iPad to script my nightly journal entry, to quickly open up files that I use frequently (e.g., open this specific spreadsheet), and more. Lately the mobile Microsoft Office suite has really stepped up it’s game – I can pull up pretty much anything on my phone or iPad that I can bring up on my computer.
  • Upgrade your tools as needed and use them to your advantage. See this as an investment in yourself and your productivity. While it’s tempting to tell people “Look, I just use my phone to make phone calls”, you’re basically saying to them “Look, I use this thing for just a small fraction of what it can do.”

4. Stop saying “I don’t have time”

I’ve heard people say “I don’t have time to learn X” or “I don’t have time to work on Y”. To them, I say “You can’t afford NOT to learn X” or “work on Y”. XKCD comics has a good example of what I mean here – this one. Think of learning new skills as an investment – one that crosses over from work to personal life, office to home productivity.

5. Have a Clear Goal

Finally, when I’m working remotely, I realize I need a clear goal of what I need to do. When working at my office, this happens somewhat naturally – my mind natively thinks of things that I do at work. However when I’m out of my office, I need to remind myself (with the help of my to-do list) what needs to get done, when it needs to get done, and what today’s task builds on for the future. It helps me avoid distraction, because I know what needs to get done. I’m not wandering aimlessly at home thinking “Wouldn’t it be more fulfilling to watch TV right now” – I instead have the thought “It’s going to be great to get this done before I go to my office tomorrow morning”.

Working from home (or anywhere other than your office) is a freeing experience, and something that I definitely think is useful for an academic – part of our jobs is to be in tune with the world around us, lest we become antiquated. However it can be challenging, and ultimately everyone finds their own solution. Just keep plugging away at the problems you find in your own system until you have it up and running smoothly!

The Political Obsession

/Psychology

Recently a friend posted an article to Facebook about a colossally stupid thing two individuals did. The story wasn’t important, although it was interesting within it’s context. What I found really interesting was the first comment, which read “I bet they voted for Trump!”. Given our political climate in the United States over the past several years, it got me thinking: What causes people to become politically obsessed to the point that literally everything revolves around politics?

politics photo Continue reading “The Political Obsession”

You Found Me! (Your Weird Professor)

/Psychology

Each year I try to write something on my blog right before school starts up again. This past week has been pretty crazy as I juggle multiple roles while making sure everything is set for Monday when I step back into the classroom for the first time since the end of April. And tomorrow I get to take on a fun new role – the guy helping to drive the Peoplemover during Move-in Day. It’s been busy, but I still found some time to put together this post. This year I’ve decided to write it to the students who will eventually find it over the next few weeks – those intrepid individuals who think “Wonder what’s on my professor’s blog” or find a link to this on social media. So allow me to introduce myself, using photos!

This is me, in my official Delta State faculty photo. It was taken in August 2014, and since then I haven't lost any more hair. So I'd say that's a success.
This is me, in my official Delta State faculty photo. It was taken in August 2014, and since then I haven’t lost any more hair. So I’d say that’s a success.

This was the first college classroom I ever taught in, Schrank Hall North 452. I was hired in Fall 2001 to teach A+ Certification, an entry level computer technician course at The University of Akron, and in February 2002, I taught my first solo class in this room.
This was the first college classroom I ever taught in, Schrank Hall North 452. I was hired in Fall 2001 to teach A+ Certification, an entry level computer technician course at The University of Akron, and in February 2002, I taught my first solo class in this room.

I've always been a bit of a computer geek. This is a picture of the last 'regular' cell phone I owned in 2002. Been on a smartphone ever since (Yes, smartphones existed before the iPhone!)
I’ve always been a bit of a computer geek. This is a picture of the last ‘regular’ cell phone I owned in 2002. Been on a smartphone ever since (Yes, smartphones existed before the iPhone!)

I finished my Bachelors degree in Psychology in 2004, my masters degree in 2007, and (pictured here) my doctorate in 2009. Here I am with my dad (on the left), and my mom on the right. The guy in the middle with me was my advisor in graduate school, Dr. Jasper. Advisors can become family - I still see mine regularly at conferences, and we catch up every other month or so via email.
I finished my Bachelors degree in Psychology in 2004, my masters degree in 2007, and (pictured here) my doctorate in 2009. Here I am with my dad (on the left), and my mom on the right. The guy in the middle with me was my advisor in graduate school, Dr. Jasper. Advisors can become family – I still see mine regularly at conferences, and we catch up every other month or so via email.

As I said earlier, I've been at Delta State since 2014, and have gotten to do some really fun things in that time. Last spring we took a group of Psychology students down to New Orleans for the Southeastern Psychological Association meeting (SEPA). Pictured here are the students, along with a few other DSU faculty (Drs Zengaro, Beals, and Zengaro).
As I said earlier, I’ve been at Delta State since 2014, and have gotten to do some really fun things in that time. Last spring we took a group of Psychology students down to New Orleans for the Southeastern Psychological Association meeting (SEPA). Pictured here are the students, along with a few other DSU faculty (Drs Zengaro, Beals, and Zengaro).

I still get some time away from work though - here is a picture of my wife, Karey, and I from our trip this summer to Pensacola Beach (We were celebrating our 10 year wedding anniversary). If you happen to visit the Teacher Education, Leadership, and Research department, you might meet Karey - she's the senior secretary there!
I still get some time away from work though – here is a picture of my wife, Karey, and I from our trip this summer to Pensacola Beach (We were celebrating our 10 year wedding anniversary). If you happen to visit the Teacher Education, Leadership, and Research department, you might meet Karey – she’s the senior secretary there!

This fall is shaping up to be awesome - in addition to being a professor in the psychology department, I'm also the coordinator of the First Year Seminar program and the Okra Scholars program. This means you'll probably find me in many random places around campus, but I'm always happy to answer any question I can regardless of where you physically find me.
This fall is shaping up to be awesome – in addition to being a professor in the psychology department, I’m also the coordinator of the First Year Seminar program and the Okra Scholars program. This means you’ll probably find me in many random places around campus, but I’m always happy to answer any question I can regardless of where you physically find me.

So there is a quick photo summary of your crazy professor. I’ve been teaching for a long time, but I’m still learning every day.  If you happen to read this, come up to me and tell me! Its not weird to “stalk” your professor (here or on social media) – we’re all human and we like to learn about other humans. That’s why I went into teaching and psychology in the first place! Have an awesome school year everyone!

Spanking is Wrong for These Three Reasons

/Psychology

As a psychologist, I often am asked questions related to children, child rearing, and development (Despite not being a developmental psychologist!). As a generalist in teaching psychology, I do my best to give researched and nuanced answers. One comment I often get from students and parents alike is that they disagree with most experts on spanking. They believe it’s an effective form of punishment and (in some cases) have told me that they will not change their mind. I figured today I’d take some time to explain the reasons why spanking is wrong, giving you a chance to think about them and debate.
Continue reading “Spanking is Wrong for These Three Reasons”

Defying Classification

/Psychology

I’m writing this post, the first in over a month (my bad!) from a hotel room in New Orleans. I’m down here for the Southeastern Psychological Association (SEPA) conference, having brought with me 5 of my undergraduate students from Delta State. The conference seems to be having the desired effect – students are excited to see the very real possibility of themselves presenting material here in subsequent years. What seemed big, ominous, and unknown, is now something they see within reach. It means a lot more work for myself in terms of advising students, but it’s work I’m happy to do. 

  
The topic of this post isn’t about my academic pursuits, or the symposium that we presented on perspectives on a campus shooting. While the symposium was a success, thanks to the lead author Sally Zengaro, and my collaborators George Beals and Franco Zengaro, there isn’t too much I can say about it that hasn’t already been said. And while the academic nature of the conference has been fulfilling (I’ve seen some interesting talks, and gotten some ideas for my own research as well as my students), it also doesn’t merit my putting electronic pen to paper. My topic tonight is the one part observation of human behavior, and one part my own warped philsophy of the world. And it’s best summed up by the title, Defying Classification.

Psychology conferences are interesting places. Scores of undergraduate students looking to get their feet wet, teams of graduate students trying to be noticed on a larger stage, and professors presenting either to fulfill pre-tenure obligations, out of respect for their science, or out of love for their field (Sometimes all 3!). You tend to notice trends in how they walk, talk, and appear. Undergraduates dress in typical teenage and early 20’s style, with some (who were clued in, like my students) dressing slightly nicer and more professional. Graduate students tend to dress in the most professional attire, with professors taking a more laid back approach. Professor standard attire for men tends to be jeans or slacks, with a button down shirt or polo, and occasionally a sport coat. No suits, few ties. We look, more or less, like grown up versions of our undergraduate students. Other conferences differ slightly – the business school crowd dresses more formally, and I assume other professional schools clean up a bit more than us ratty PhDs. 

Today I was wearing my standard professor uniform: Khaki cargo pants, black shoes, dark blue Carhartt t-shirt covered by a black polo shirt. On my belt I had my camera in a case and my cell phone in a holster. I like to keep my pockets open during conferences to (a) have a place to put my room key without depolarizing it and (b) have a place for business cards and my conference name badge. After the last session tonight, I went out in the same ‘uniform’, adding in a black 2600 hat. I tend to shy away from logos, but I make an exception for brands I like to show support for, and 2600 is a publication I feel is important to the technology community.

Anyway, I proceeded to ‘take myself out on a date’, (because I’m awesome and I’d date me if I were single). I hit a few shops, watched some dueling pianos, caught the sunset over the Mississippi River, and picked up a gift for Karey and a birthday gift for a friend. On the way back to the hotel, I decided to get some food, but didn’t feel like having anything fancy. When you’re alone, sometimes all you want is something simple. Tonight I thought of something I hadn’t had in awhile: Popeyes Chicken. So I wandered over to Popeyes, walked in, placed my order, and walked back out. Holding my drink and Popeyes bag, I noticed a shorter scrawny gentleman come quickly up to me on my left. “Cocaine man, I got good cocaine”. I shrugged him off, and wandered across the street wondering if dealers with subpar products strategically make fewer promises. As I got nearer to the other side of the street, a security guard from one of the hotels spied me and asked “Hey, are they busy in there tonight?”. I replied “No, they’re pretty open” and she thanked me. 

It was then that it hit me: I looked like a security guard or a bouncer. I had things on my belt, I had a black polo on, I had cargo pants, I had a black baseball cap with some strange number on it, and I had just bought food in between two other similarly dressed gentlemen who were off to work at different places according to their polo shirts. The lady who put my food in my bag at Popeyes asked how my day was – I had replied “Busy”. She replied “The more you do the more you make, huh”. I absentmindedly agreed, despite the fact it isn’t too true for me. I am huge, a trait normally found in private security personnel. As I came into the hotel, I realized that absolutely no one on the street would have guessed I was a professor, or a scientist, or a published author, or a computer programmer. I looked like a security guard, and likely New Orleans local. 

And I’m just fine with that. The point of this long rambling post is simply that joy can be found – true, unabashed joy – in simply being yourself. If you defy classification, than so be it. If you are the epitome of who you’re supposed to be – own that too. Be the professor with the tweed jacket and elbow patches (on a side note: I hardly see those anymore). Be comfortable in your own skin, and let others think what they may. Honestly I like blending in – it means people are more likely to treat me as a peer and tell me their story (After all, that’s why I got into psychology in the first place). Others prefer to stand out, signaling to the world that they are individuals. Both mindsets are perfectly fine. And switching day to day is allowed. What you shouldn’t allow is yourself to be consumed by the tyranny of the shoulds, to use a term from Karen Horney. Be all the bouncer professor you can be.

(But stay away from cocaine, good or bad!)

Why Academics Need Branding

/Psychology

Today, many professors share the same responsibilities as our counterparts in other industries. We need to answer emails, attend mandatory HR trainings, and have conversations about recruitment, retention, and image. But one thing we don’t usually have is the staple of many in the working world: An ID badge to be worn while at work. At the most, we have something like this, a name badge used during “open-house” events where members of the public, or new students, may be in attendance.

My Delta State name badge

When asked* to wear our badges, we generally grumble and dig them out of our bags or desk drawers, reluctantly put them on, and wander out to the event.  Most professors consider them a nuisance, however I’d argue that, when used effectively, they are far more important than we think. They are a visible way we show our affiliation, at a time when higher education (whether it wants to or not) needs not only affiliation, but brand presence.

How does a name badge advance a brand? Well if executed poorly, it doesn’t. I’ll give you an example of good execution (in my opinion) first. At Delta State, all of our name badges have the same size, shape, and style: Black lettering on a gold background. Each year there are very subtle differences depending on the shop that we order from, but unless you hold badges side-by-side you won’t really notice the font shift, bolder letters, or 1-2 point size differences in text. When ‘outsiders’ come to an event, all Delta State faculty and staff are immediately recognizable about a mile away, which means that people have no trouble asking us questions ranging from “Where are the bathrooms” to “Do you teach here?” to “Can you tell me about the XYZ program?”. We appear organized because our badges match, even if sometimes we might not have all the answers. Last week, for example, a new orientation student who was visibly confused flagged me down asking for help understanding her schedule. 2 minutes later and a quick look at her schedule and she was off happily, profusely thanking me.

Contrast that to a previous institution I was at where name badges were a very informal thing. Each year the design changed rather markedly – the background was white one year, red another, white again the next. Sometimes the logo of the school was on the badge, sometimes it wasn’t. Folks who had been around 10+ years had a much older design with just a single bar and their name, while newer badges had the same information mine does above. And unless you mentioned it a few times, you might not even get a badge (I never did), even as a full time faculty or staff member. While I’m sure the administration cared about them in theory, in practice it was a free-for-all. To the public, this sends a message of disorganization (Which at that school was more accurate than desired), and while we had a quality product to offer, we didn’t appreciate how the little details mattered.

The DSU Division of Counselor Education & Psychology at the Greater Memphis National College Fair, September 2014.
The DSU Division of Counselor Education & Psychology at the Greater Memphis National College Fair, September 2014.

At DSU, branding seems to be doing it’s job in terms of recruiting students in tough times. Last year we had our first year with increasing enrollment in over a half-decade, and we’re hopeful for another increase this year. When we go to academic / college fairs, our tables look uniform, our faculty and staff are easy to spot, and we project an image of professionalism that many other institutions lack. As academics, our number 1 priority is, and always will be, providing a quality education to our students. But we cannot become so jaded as to believe that appearance, marketing, and branding have no impact on our abilities to do our jobs. People notice if your logos are different, business cards vary greatly, and name badges don’t match. And what can admissions folks tell to those people when they ask “Will my son be able to graduate in four years or will an advising error happen like it did to my daughter at ?”. They can assure them that we take advising seriously (and at DSU we definitely do), but if it looks like they can’t even coordinate their own letterhead, will they be believed?

** I originally wrote “required”, however if you’ve spent time in academia, you know that there are always a handful of professors that will laugh in the face of such ‘requirements’.

When Humans Make it LESS Creepy

/Psychology

I was born in the forgotten generation – those not quite old enough to be Gen X, but those definitely too young to be a Millenial, an era some have called the Oregon Trail Generation. As such, I share some traits with either generation, and have some unique ones of my own. And sometimes I think I’m the only one who sees the odd mashups of both.
Here’s my example for today: The “Aversion to Talking to People” of the Millenials versus the “Computers are Tracking YOU” paranoia of Gen X.

I admit that I do enjoy not having to make awkward phone calls or initiate conversation with strangers – I share that with many millenials raised on instant Google gratification. I’ll do it if necessary (or get someone else to, just ask friends of mine that had to ask someone to take our picture at Graceland last week when I chickened out), but I’d prefer to avoid dealing with humans for needs, instead dealing with them simply for wants. (In other words, if you want to become friends, I’m up to chat all afternoon – but if I need to call you to ask what time you close tomorrow, I’m not that excited).

Now let’s contrast that with the “Computers are tracking you” paranoia of many Gen X’ers (and older). I’m not a huge fan of things like loyalty cards that track my purchases, but I begrudingly use them to get small discounts at the grocery store. Recently our local grocery store started sending coupons to us in the mail (I say recently, but it could have been several years ago, my wife would know for sure. I stereotypically leave most of the couponing to her). Upon the arrival of the latest batch, my wife said “I think they track what you buy and send you the coupons you might actually use”. I agreed that this would be a smart move on their part, and that it actually sets up kind of a win-win situation. Store has a greater liklihood of me buying something because it’s something I like and I have a coupon, and if I was going to buy it anyway, I get a small discount (I suppose if I were a big impulse shopper, this would be disastrous, but thankfully I don’t tend to be).

This got me thinking – for many older folks, a local grocer (physical person) who knew them by name, knew their likes/dislikes, and offered them discounts would be a valued shopkeep, something lamented when they were replaced by a big-box grocery chain. Yet those same people find it creepy when a computer tracks their purchases and targets them with coupons or ads, essentially providing the same service. Somehow it’s less creepy if it’s a person doing it. Contrast that with the Millenial attitude that dealing a person is more uncomfortable than a computer, and you have a strange cohort effect. Older generations find it creepy if it’s a computer, younger find it uncomfortable if it’s a person, and vice versa.

I, for my part, shall continue to straddle the two generations, embracing my Oregon Trail-ness while teaching (mostly) Millenials. And continue to notice strange inconsistencies like this one, which I shall report to, no doubt, millions of interested readers!