#15 TurtleNet Tech Support

TurtleNet Tech: Thank you for contacting TurtleNet Technical Support, my name is Ricky, how can I help you today?

JtBunny11: Ricky? Bob come on, I know you’re the only tech. But whatever, we need to talk about my download speeds. They’re horribly slow man.

TurtleNet Tech: Yes, I am understanding that you are having trouble downloading files?

JtBunny11: Well, not just that – downloading anything, it’s really slow. Are you limiting my speed or something?

TurtleNet Tech: What files are you downloading Mr. Bunny? It is possible they are large.

JtBunny11: Are you listening to me? It’s not just files, and for your reference, the files I do download are never more than 10 megabytes, and I never stream movies or music. But still, a 4 meg download takes 10-20 minutes! And this is broadband Tier 3, your highest service!

TurtleNet Tech: Often downloads are slow due to network congestion in your neighborhood.

JtBunny11: It’s not like Jabberpaw lives near me Bob – come on, you’re limiting me aren’t you?

TurtleNet Tech: I do not know who Bob is, and I cannot speak about other customers’ usage. Are you downloading large amounts of ‘torrents’?

JtBunny11: Bob is the owner of your company Ricky, but whatever. No, I’m not downloading ‘torrents’, I’m downloading things like images in web pages. I go to The Bunny Times and the articles take a minute and a half to load. That isn’t normal Ricky.

TurtleNet Tech: We do not show any problems on your account.

JtBunny11: So it’s supposed to take 3 minutes to load the Bunny Obituaries?

TurtleNet Tech: We do not show any problems on your account.

JtBunny11: Look Bob, I know you’re sore about our past dealings, but this isn’t fair. Tim the Field Mouse lives next door, and his speeds are fine!

TurtleNet Tech: We do not show any problems on your account.

JtBunny11: I’ma gonna come over there and flip you again Bob. You’re asking for it.

TurtleNet Tech: You should be aware that Mr. Bob has hired Jabberpaw for security. Mr. Jabberpaw is anxious to see you again Mr. Bunny.

JtBunny11: You guys suck.

[SSDay]

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