Magical Tech Support

Once every few weeks I get a personal request for computer help or troubleshooting. And about 50% of the time, the person starts to show me the issue only to have it not appear. They then exclaim “but it wasn’t working a few minutes ago!” or “Oh wait… that’s the problem!”. I literally don’t say …

#75 Surprises

Leo woke up not to the sound of his alarm clock, but to a loud knocking at his door. It was 4 AM, well before his 5:30 AM alarm. He put on his robe and went to the door to find a policeman. “Are you Mr. Hickman?”, the cop asked. “Uh… no – Hickman lives …

#26 Flash

It had been 6 months since the day when Mark found the list in an old hoodie he was putting on for the first time that September. It wasn’t too┬áremarkable – just a list of chores for the day, 11 months ago. call insurance agent buy eggs call Kelsey’s school drop off Jo’s car print …

Using Mail Merge With Custom FROM: Addresses in Word/Outlook 2007 or Word/Entourage 2008

The following was written for my lab group at work, however it strikes me as something everyone may benefit from. Mail Merge is an awesome tool, and this makes it much more useful when a group shares an incoming e-mail address that replies should be directed to (e.g., sales@ or info@ etc.. instead of the …