I’ve been on eBay for over 10 years, so forgive me if I rant like an old man here…
I received an email today from the seller of an item I recently won on eBay. It read…
Hey I saw the stylus was delivered today so I thought I’d see if you wanted to exchange positive feedback? I’m new so I could definitely use it, thanks =)
Equal sign smiley face aside, cranky old man Jon read this as…
Hey – you got the item. Leave me feedback before I’ll leave it for you.
Now call me crazy, but as soon as I pay for the item, I believe the seller should leave me feedback. I mean, I fulfilled my end of the agreement – I paid you money. I don’t have to do another damn thing to be considered a “good” buyer. This is especially true now that eBay only allows sellers to leave positive feedback.
When I get the item, and it looks good and I’m happy, I’ll leave you feedback because it’s what is expected. Now if you want to drop me an email a few weeks later and say “Hey, I hope you’re happy with the item. I left feedback for you earlier, and if you have the time, I’d appreciate it if you could leave some for me”, that’s fine. But don’t make it sound like a hostage swap – the buyer’s responsibility ends at payment. That is when feedback should be left!